1. Return Eligibility

Unopened, unused, and undamaged products may be eligible for return within [Insert Number] days of delivery, subject to inspection and approval by Azurith Labs.

2. Non-Returnable Items

• Opened or used products.
• Products with broken seals or missing packaging.
• Products damaged after delivery.
• Final sale, sample, promotional, or wholesale orders unless separately approved.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, email us within [Insert Number] days of delivery with your order number, photos, and description of the issue.

4. Refund Method

Approved refunds will be issued to the original payment method when possible. Processing times depend on payment providers and banks.

5. Shipping Costs

Original shipping charges are generally non-refundable unless required by law or unless the return is due to our error. Customer may be responsible for return shipping costs.

6. How to Request a Return

Email team@azurithlabs.com with your order number, reason for return, photos if applicable, and contact information. Do not send product back without written return authorization.

7. No Medical Outcome Refunds

Refunds are not provided based on personal expectations, medical outcomes, or results not guaranteed by the final approved product label.